Retail Security Officer - HVTO - High Visibility Tactical Officer
About the company
This role is underpinned by Constant’s values of Integrity, Community, Excellence, Innovation, and Collaboration.
Your tasks
As a Retail HVT Officer, you’ll be a visible and approachable presence deterring theft, supporting staff and customers, and responding to incidents with confidence and professionalism. This is more than a security role, it’s about community protection, service, and vigilance.
- Monitor foot traffic and deter theft or suspicious behaviour
- Support retail staff during difficult customer interactions
- Conduct regular patrols and maintain a visible presence in-store
- Respond to incidents such as shoplifting, disturbances, or medical situations
- Operate surveillance, alarm, and access control systems
- Liaise with centre management and emergency services where necessary
- Complete accurate daily shift and incident reports
- Ensure compliance with safety procedures and legal requirements
Requirements
What We’re Looking For
- Current Security Licence
- Current First Aid Certificate & CPR Certifications
Desirable
- Previous experience in retail security or loss prevention
- Experience using CCTV or incident reporting tools
What we offer
Why Join Our Team?
- Training and comprehensive induction
- Supportive team environment and professional development
- Access to staff rewards, recognition, and EAP support services
- Be part of an inclusive and culturally diverse workforce
How to apply
If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you.
Other
Roster and timing: Monday to Saturday 17:00 - 22:00 (5-10 PM)
Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785