Marketing Specialist

Key Responsibilities

Plan, create, schedule, and publish engaging content across all social media platforms. Monitor and respond promptly to social media messages, comments, and customer inquiries. Track social media engagement and performance metrics and use insights to improve content effectiveness. Maintain a consistent brand voice across all digital platforms. Assist in developing and executing marketing campaigns, promotions, and seasonal offers across branches and digital channels. Monitor campaign performance and prepare reports on engagement, reach, and results. Support initiatives aimed at increasing customer traffic, engagement, and sales. Design marketing materials including posters, flyers, newsletters, digital banners, and promotional content in line with brand guidelines. Collaborate with photographers and videographers to produce high-quality visual and video content. Maintain organized records of marketing materials and digital assets. Research customer preferences, market trends, and competitor activities. Analyze marketing data and provide insights and recommendations to support business growth. Ensure consistency in the use of brand elements, including logos, colours, messaging, and other brand assets. Support the planning and execution of marketing events, exhibitions, activations, and promotional activities. Coordinate marketing logistics and conduct post-event performance evaluations. Collect and analyze customer feedback from social media, campaigns, and in-store experiences. Monitor customer sentiment and share insights with management to support improvements in marketing strategy and customer experience.

Qualifications & Experience

Bachelor’s degree in Marketing, Communications, Business Administration, or a related field. 2–4 years of relevant experience in marketing, social media management, brand communications, or a related role. Experience in the hospitality, food and beverage, or retail sector will be an added advantage. Demonstrated experience managing multi-platform social media accounts and marketing campaigns.

Skills & Competencies

Proficiency in social media management and content scheduling tools. Basic graphic design skills and proficiency in tools such as Canva and/or Adobe  Creative Suite . Strong written and verbal communication skills. Excellent eye for visual presentation and brand consistency. Ability to analyze performance data and translate insights into actionable recommendations. Excellent organizational and time-management skills. Ability to coordinate multiple campaigns and activities across different branches. Creative, proactive, and detail-oriented. Strong interpersonal, teamwork, and customer engagement skills.

How to Apply

Interested and qualified candidates should send their CV and application to:

📧 recruit@connectcoffeeroasters.net

Email Subject: MARKETING SPECIALIST

Application Deadline: 30th August 2026

Only shortlisted candidates will be contacted.