Customer Service - Key Account Supervisor

Key Responsibilities

• Act as the main point of contact for key customers.
• Understand customers’ transportation needs, routes, cargo volume, and service requirements.
• Maintain strong and long-term customer relationships.
• Coordinate with Operations, Pricing, Procurement, and Finance teams to provide suitable solutions.
• Prepare quotations and negotiate rates, contracts, payment terms, and service conditions.
• Monitor shipment performance and ensure agreed service levels are...
• Have 3+ year above experience at the same position and in Logistics company..
• Proficiency in English. Chinese is a plus.
• Proficiency in computer software like MS Office, typing
• Good interpersonal and negotiation skills;
• Customer oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player..