Senior Account Executive

DUTIES:

PROJECT MANAGEMENT

• Communicating with clients and gathering information about a project's scope, budgets and timelines
• Planning & Strategy: Collaborate with the team member to develop campaign strategies that meet the client's brief and budget.
• Presenting campaign ideas and costings to clients, briefing the creative team who will produce the adverts.
• Execution & Optimization: Deploy and manage AWO campaigns on Facebook and TikTok. Monitor, optimize, and report on campaign performance on a weekly and monthly basis.
• Oversight & Reporting: Supervise key planning outputs for all promotional activity. Check and report on campaign progress, ensuring all projects are delivered on time and within budget.
• Budgeting & Invoicing: Manage the account's budget and handle all client invoicing.
• Negotiating with clients, solving any problems and making sure deadlines are met
• Manage 2 team members.

ADMIN

• Demonstrates solid understanding of media service; stays informed of current trends and potential disruptors and risks

CUSTOMER RELATIONS

• Acts as liaison, key point of contact between the client (and its partners) and 2-3 assigned brands
• Develop and maintain strong relationships with Brand stakeholders and maintain collaborative business relationships with cross-functional departments
• Keeping in contact with the client at all stages of the campaign
• Conducts relationship management activities with suppliers and brands ensuring effective communication and development of business relationships that promote superior project execution.

REQUIREMENTS:

• Minimum 3 - 4 years of sales / account experience, sales experience at agencies or publishers in the same positions (prefer ideally having relationship with brands and agencies)
• Have experience working in KOL or digital agency, and familiar with influencer marketing industry (obligatory).
• Social Media & AWO Specialization:
• Demonstrated strength in AWO projects: Proven experience in building and managing Always-On campaigns on social media.
• In-depth knowledge of Facebook & TikTok: Deep understanding of platform algorithms, content trends, and best practices.
• Analytical Skills: Ability to interpret data, analyze key metrics, and derive actionable insights.
• Influencer’s insight, knowledge of Influencer Marketing and Communications.
• Understand client language and manage their expectations by providing advice with influencer channel expertise
• Excellent ability to communicate, present and influence at all levels of the organization.
• Fluent in English as it relates to the advertising field

BENEFITS:

• Salary upto 18.000.000 VNĐ (Gross) and providing unlimited commissions based on profits
• 13th month salary
• Annual Paid Leave (12 days)
• Insurance Package
• Company Trip.
• Opportunities to learn more about leadership, entrepreneurship and technical areas of digital marketing.
• Work in a “striving to be better” environment.

Skills: Customer Service, Customer Relationship Management, Account Management, Communication Skills, Customer Engagement