Community Associate

Your tasks

1. Customer care:

• Support and answer difficulties and questions for tenants
• Support guests in site-check and introduce available services

1. Office administration:

• Ensure and maintain the quality of 5 star office services to provide the best services to tenants
• Check the room and the quality of cleaning periodically as required
• Guide and control the general regulations for tenants and ensure that they are able to understand and comply with the regulations when using office services at the Sentry Connect
• Manage assets and equipment, and schedule periodic maintenance for the office
• Manage inventory, schedule orders for equipment and supplies during operation
• Manage staff (CS, tea lady,...) to ensure that the team can provide the best services to all tenants

1. Admin tasks related to tenants and payment of services

• Track payment of rental fees and monthly service for tenants
• Store and update contracts related to tenants
• Support customers to book event halls and set up events as required
• Other arising tasks

Requirements

Job Requirements

• Good conversational English skills (Only accept CVs in English)
• Good office skills
• Mind-set customer service
• Diligent, careful, withstand work pressure
• Ability to arrange work in order of priority
• The spirit of being ready to take on challenges

Skills: Customer Support, Customer Relationship Management, Communication Skills, Problem Solving, Customer Service

What we offer

• Salary, benefits, and clear policy
• Young and dynamic corporate culture
• Professional international working environment, developing foreign language communication skills
• Work at the new, luxurious, and modern building
• Working time: from Monday to Saturday morning
• Location: Sonatus Building, 15 Le Thanh Ton, Sai Gon Ward, HCMC