Senior Operation Specialist

Job Purpose The Senior Operations Staff is responsible for managing daily freight forwarding operations, ensuring smooth shipment execution, maintaining high service quality, and acting as the key contact point between customers, carriers, overseas agents, and internal stakeholders. The role also supports process improvement and coaches junior team members.

Key Responsibilities

1. Shipment Management

• Handle end-to-end ocean, air,...

Education

• Bachelor's degree in Logistics, Supply Chain Management, International Business, or related fields.

Experience

• Minimum 4–6 years of experience in freight forwarding or logistics operations.
• Solid experience in ocean freight; air freight experience is an advantage.
• Experience working with overseas agents and international customers is preferred.

Technical Skills

• Good understanding of international shipping processes and Incoterms.

•...