Operation Performance Governance Specialist
Key Responsibilities
- Performance Governance and Target Setting
Lead the evaluation of operational performance across FLM, SOC, and LH functions, and establish monthly performance targets aligned with regional and company objectives. Translate annual operational goals into actionable monthly targets to ensure consistent progress toward yearly performance commitments. Proactively monitor performance trends, identify potential risks to target achievement, and...
Strong analytical mindset with structured problem-solving and critical thinking capabilities. Ability to translate complex operational data into clear insights and strategic recommendations. Strong stakeholder management and communication skills across diverse groups, including corporate teams, frontline operations, and blue-collar workforce. Strong situational awareness and ability to navigate complex operational challenges. Advanced data analysis capabilities and comfort working with large...