- Handle end-to-end coordination with shipping lines/carriers for bookings and shipments.
- Generate and manage bookings through manual and online shipping line portals.
- Coordinate with customers and follow up on Shipping Instructions (SI) and VGM submission.
- Handle rate filing with shipping lines and coordinate rate-related matters.
- Monitor booking status, vessel schedules, cut-off times, and shipment milestones.
- Coordinate with internal teams, customers,...
- 1–3 years of experience in Customer Service, Documentation, Shipping, or Freight Forwarding is preferred.
- Knowledge of ocean freight/FCL operations and shipping documentation.
- Familiarity with shipping line portals and booking processes is an advantage.
- Good communication and coordination skills.
- English communication skills (written and spoken).
- Good attention to detail and ability to manage multiple shipments simultaneously.
- Proactive, responsible, organized, and able...
