Customs Broker Supervisor (Freight Forwarder - Hochiminh)

General Description

• This position is responsible for overseeing the overall operations, service delivery, and trade compliance across two core customs operations: Export Processing Enterprises (EPE/DNCX) Customs Clearance and Bonded Warehouse Operations.
• The Supervisor directly manages three Team Leaders to ensure smooth daily execution, strict compliance with Vietnam Customs regulations, and high customer satisfaction.
• The...

• Deep knowledge of Vietnam Customs regulations, EPE/DNCX procedures, VNACCS/VCIS, and Bonded Warehouse operational processes.
• Strong leadership, team management, coaching, and conflict-resolution capabilities.
• Strong critical thinking, logical reasoning, and risk management capabilities under pressure.
• Good combination of business understanding, operational logistics knowledge, and systems competence.
• Proficient in English communication – listening, speaking, reading, and...