IT Service Desk - Specialist (Shift Work)

Primary Responsibilities:

• Provide accurate and creative solutions to customer problems of moderate nature to ensure customer productivity
• Assist in the resolution of customer and support issues among company sites to ensure timely distribution of knowledge and positive impact on customer satisfaction
• Provide LAN Administration duties such as account administration, and rights assignment
• Acquire and...

Experience :

• Fresh College Graduated.

Education :

• Bachelor’s degree in Information Technology or equality majors.

Required Skills/Competencies:

• Excellent customer services and interpersonal skills.
• Ability to set customer service standards and follow guidelines, as well as to help others interpret policy.
• Ability to be self-sufficient and work with little supervision.
• Strong English oral and written communication skills...