Account Operations Coordinator - 62864-1
Must-have:E-Commerce
Role Summary
- The Commercial Operations Coordinator plays a key role in supporting business growth in expansion cities by managing commercial performance, ensuring operational excellence, and driving process improvements. This role requires strong analytical skills, cross-functional coordination, and a results-driven mindset to achieve revenue and efficiency targets.
Key Responsibilities
- P&L Monitoring – Advertising Revenue
- Monitor and track P&L performance for Advertising Revenue. Identify revenue gaps, develop corrective action plans, and track the effectiveness of implemented strategies.
- Prepare periodic performance reports and provide insights to management.
- Project Execution
- Execute internal strategic projects aimed at achieving commercial and operational goals. Monitor project milestones, manage timelines, and address operational challenges.
- Coordinate with cross-functional teams to ensure smooth project implementation.
- On-ground Team Productivity Enhancement
- Work closely with on-ground teams to analyze current processes, identify bottlenecks, and recommend actionable process improvements.
- Support tool and SOP enhancements to improve team efficiency.
Qualifications & Skills
- Bachelor’s degree in Business, Economics, Operations Management, or related fields.
- 1–2 years of experience in commercial operations, business analysis, or project management. Experience in FMCG or e-commerce is preferred.
- Strong analytical skills with proficiency in Excel/Google Sheets; experience with Query or SQL is a plus.
- Solid project management skills and ability to handle multiple priorities.
- Self-motivated, results-oriented, and comfortable working in a fast-paced environment.
Working hours: Monday - Friday: 9:00 – 18:00 Benefits:
- A professional and dynamic working environment.
- Learning and development opportunities through internal training activities.
- Competitive and attractive compensation package.
- Salary: VND 13,000,000 – 14,500,000 VNĐ/month
- 100% salary during probation period
- Full-salary social insurance contribution from the first month
- 24/7 accident insurance coverage
- Training and professional skill development opportunities.
Location: 1060 Đường Nguyễn Văn Linh, Tân Hưng, Hồ Chí Minh.
Skills: Communication, Customer Service, Microsoft Excel, Microsoft Word, Teamwork, Microsoft Office, Administration, Communication Skills, Public Speaking, Scheduling