Ecommerce Executive

Responsible for merchandising PGI’s e-store (Shopee, Lazada, Tiktok, Website) and managing product, price, promotion, stock and CRM.

• Develop and execute the online merchandising strategy.
• Generate new business from existing customers (Ecom platforms), and identify and develop new ecom business units.
• Provide ongoing sales reporting and analysis, focusing on ROI, conversion rate and other marketing KPIs.
• Collaborate closely with platform partners to maximize sales performance.
• Facilitate communication between cross-functional teams and Regional team to meet deliverables.
• Set up, optimize, and analyze advertising to maximize ecommerce sales.
• Manage and collaborate with KOLs/KOCs, oversee livestream hosts working with the store.
• Work closely with the Marketing Team on content planning, KOLs/KOCs booking, external traffic, and TikTok ads.
• Coordinate with other departments (Warehouse, Accounting, etc.) to handle orders, returns, and refunds, enhancing customer experience.
• Manage and grow customer database through acquisition campaigns, brand partnerships, and innovative strategies.
• Conduct QA testing to ensure accuracy of new products/ promotions details display across platforms and optimal user experience.

Requirement Must have:

• At least 2 years of experience in Ecommerce
• Strong Relationship with KAM or higher position in Ecom platform.
• Proficient (intermediate) skills on MS Office software pack.
• Advanced skills in managing social networks and online sales portals.
• Know the online sales flow/pattern on many different Ecom Platform and Online websites.

Basic Qualifications:

• Strong project management skills including: conceptualization, driving alignment, planning resources, managing deadlines and objectives.

Address: 5-7 D52 Street, Bay Hien Ward, HCMC

Benefit

• Comprehensive benefits package: Social insurance, Health insurance, Periodic health examination
• Holiday entitlement: Saturday, Sunday / National Holidays & Annual Leave by the Labor Code
• 13th month salary
• Yearly company trip
• Exposure to strong mentorship and leadership examples
• Development of knowledge and understanding of audio/tech industries with a great network of notable partners and industry experts
• Be a valuable member of a close-knit, collaborative, and dynamic team that encourages networking and self-development.

Skills: Ecommerce, Digital Marketing, Sales Management