Commercial Business Analyst

Key Responsibilities

• Access management and accounts creation – Support APAC and local teams with user account and access management for JARVIS system, utilizing both JARVIS and IT Remedy systems.
• Business Analysis & Requirement Gathering – Engage with stakeholders to gather and analyze business requirements, translating them into technical deliverables to enhance the JARVIS system and support ongoing projects.
• Data Source Assessment – Evaluate and analyze data from various systems (SAP, SFDC, SuccessFactors, etc.) based on business requirements, ensuring the right data is leveraged for reporting and analysis.
• Data Audits & Reconciliation – Perform random audits of data from various sources within APAC, ensuring data accuracy through reconciliation between final reports and source systems
• Data Quality Maintenance – Monitor data quality through feedback and metrics, addressing issues and implementing corrections as needed.
• Data Usage & Insights – Share best practices for data usage across teams and provide actionable insights to improve decision-making.
• Compliance & Security – Ensure data compliance and security, safeguarding sensitive information and providing regulatory guidance.
• Industry Knowledge – Experience with enterprise systems like SAP, SFDC, and Tableau is a plus.

Essential Requirements

• Strong hands-on experience in data management and analytics report creation.
• Proficiency in SQL for data querying and manipulation
• Familiarity with AWS, Salesforce, Tableau, or equivalent data and analytics tools. Understanding of Sales Force Effectiveness (SFE) is a plus.
• Strong analytical mindset with the ability to identify trends, detect anomalies, and solve complex data-related issues.
• Experience supporting data-related projects, including timelines, stakeholder coordination, and deliverable tracking.
• Proactive in identifying and implementing improvements related to workstream. Ability to communicate effectively with both technical teams and business stakeholders, especially in translating data insights into actionable recommendations.
• Experience in Sales Operation is an advantage.
• Knowledge of regional data privacy regulations (e.g., GDPR, PDPA) and compliance best practices.
• Familiarity with Process controls and documentation (e,g, DTPS, SOPs).
• Comfortable working in international, multilingual environments.
• Willing to align with APAC time zones.
• Foster a diverse, inclusive workplace and collaborate effectively as a team player.

Skills: Process Improvement, Business Intelligence, Requirements Analysis, SQL, Project Management, Data Analysis, Business Analysis, Microsoft Office, English Language, Teamwork, Stakeholder Management, Salesforce