Dealer Aftersales Supervisor (Giám Sát Hậu Mãi Khu Vực Miền Bắc / Miền Nam)
Process Standardization: Design, deploy, and continuously optimize After-Sales Standard Operating Procedures (SOPs), 5S guidelines, and workflow systems across the entire 3S Dealer network.
Quality & Infrastructure Auditing: Lead periodic service quality, safety, and infrastructure audits at dealer workshops, and manage the "Day 1 Readiness" process for newly established Service Hubs.
Performance & Data Management: Monitor and...
***Requirements : Education: Bachelor’s degree in Industrial System Engineering, Supply Chain Management, Operations Management, or a related field.
Experience : Minimum of 4+ years of proven experience in After-Sales Operations, Service Network Management, or Service Supply Chain, preferably within the automotive, EV, or high-tech retail industries.
System & Data Acumen : Strong analytical skills with hands-on experience using ERP/VMS systems....