Operation Staff

Your tasks

• Handle import - export air/ sea shipments as per SOP

• Issue debit/invoice to customers/agents and payment for service providers/liners.

• Follow up shipments with customer requirements. Deal with complaints, claims…

• Handle incident management and customer’s inquiries, complaints, claims follow up.

• Control team’s KPI and report to Operation Manager.

• Working closely with accounting to deal...

Requirements

• Knowledge of local and overseas forwarding regulations

• At least 2 year experience in logistics field

• Good presentation, negotiation & problem solving skills

• Careful, dynamic, hard-working and honest.

• Good command of English and Computer/ office software skills

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.