Customer Service & Support Manager
Công Ty TNHH Khí Công Nghiệp Messer Việt NamSố 14-16 Hàm Long, Phường Cửa Namvietnamworkspublished 09/14/2026
Must-have:Lead
- Customer service operations management
- Lead and manage all Customer Service & Support activities across Vietnam.
- Ensure customer orders, documentation, delivery confirmations, and service
requests are processed accurately and on time.
- Develop, implement, and continuously improve customer service processes, service standards, and operating procedures.
- Monitor and improve service performance indicators to achieve higher service
quality and...
- Bachelor's degree in Business Administration, Economics, Commerce, Logistics, Supply Chain Management, or a related field.
- Minimum 7 years of progressive experience in Customer Service, Sales Administration, Commercial Operations including at least 5 years in a managerial role.
- Experience in multinational and/or industrial manufacturing companies is highly preferred.
- Solid knowledge of customer service operations,...