- Lead: 5 team members
- Lead and monitor daily operations with a hands-on mindset to ensure seamless fulfillment
- Manage customer relationships and engage early in the NPI (New Product Introduction) stage.
- Handle customer complaints and mitigate operational risks
- Oversee supplier billing alignment and customer AR (Accounts Receivable) collection.
- Collaborate with cross-functional teams and leverage...
- 5+ years in a management/leadership role.
- 3+ years in operations or customer service.
- Has experience in the packaging-related industry.
- English proficiency (TOEIC 780+ or equivalent). Good professional command of Chinese
- Hands-on problem solver with strong risk management capabilities.
- Excellent communication and stakeholder management skills (team & executives)
- Nice-to-Have:
- Experience in manufacturing,...
