Service Technician Executive (Camera)
Your tasks
Customer Service & Repair Handling
- Receive products for warranty, repair, cleaning and technical inspection
- Check product condition, warranty status and customer-reported issues
- Explain repair process, technical findings, repair quotation and expected timeline to customers
- Track repair status and keep customers updated until product return
- Handle repair service payment collection according to company procedures
Technical Inspection...
Requirements
- College/University degree in Electronics, Electrical Engineering, Mechatronics, or related technical fields
- Experience in electronics, camera, or consumer-product repair is preferred
- Fresh graduates with strong technical fundamentals and high learning agility are welcome to apply
- Solid grasp of basic electronics and troubleshooting methodologies
- Proficiency in using standard repair tools and measuring equipment
- Basic computer literacy with the ability to quickly...