Customer Service Representative (CSR) – Night Shift

Job Summary:

• We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support a US-based logistics client during night shift hours.
• The CSR will serve as the primary point of contact for shipment tracking, order status updates, and issue resolution, ensuring smooth communication between customers, carriers, warehouses, and internal teams across time zones.

Key Responsibilities: •...

• Education: Bachelor's degree (preferred, not always mandatory) in Business, Logistics, or related field.
• Experience: 1–3 years in customer service, preferably in logistics, freight forwarding, or supply chain.
• Language: Fluent English (spoken & written) — B2/C1 level or equivalent; TOEIC 700+ or similar preferred.
• Shift Availability: Willing and able to work fixed night shift aligned with US time...