Study Abroad Consultant

I. KEY RESPONSIBILITIES

• Advise students and parents on suitable study-abroad programs based on students’ academic performance, career aspirations, personal needs, and financial capacity.
• Provide information on universities, fields of study, academic programs, scholarships, and the latest admission policies in the UK, Australia, the US, Canada, New Zealand, and other countries.
• Provide customer support and follow up with clients throughout the registration process; coordinate with the Documentation Team to complete admission and visa applications.
• Update customer information on the CRM system, monitor application progress, and prepare reports in accordance with company requirements.
• Participate in admission seminars, educational exhibitions, recruitment events, and other promotional activities organized by the Company.
• Build and maintain strong relationships with customers and partners; achieve assigned business targets in accordance with the Company’s plans.

II. REQUIREMENTS

• Bachelor’s degree or higher.
• At least 01 year of experience in education consulting, customer service, banking, tourism, or related fields; candidates with knowledge of study-abroad services or previous experience in study-abroad consulting are preferred.
• Strong communication, persuasion, and customer-oriented skills in both Vietnamese and English.
• Proficiency in Microsoft Office, with strong research and information-processing skills.
• Ability to work independently, perform effectively under sales pressure, demonstrate flexibility, and maintain a proactive attitude toward professional development.

III. BENEFITS

• Competitive salary, KPI-based incentives, and a 13th-month salary.
• Opportunities to travel, visit, and work with international partner institutions.
• Opportunities to participate in professional training programs both domestically and internationally.
• Premium health insurance for employees with at least 01 year of service, along with an annual health check-up.

Work Location

• ACM Building, 96 Cao Thang Street, Ban Co Ward, Ho Chi Minh.

Skills: Education Administration, Customer Service, Education Consulting