Social Commerce Stategy & Operations Executive

Your tasks

1. Business Opportunity & Solution Development

• Support the Business & E-commerce Lead in researching and developing business opportunities.
• Proactively develop business solutions and prepare initial proposal drafts.
• Research relevant information and consolidate inputs to support business planning and decision-making.
• Translate identified business needs into clear initial recommendations and proposed next steps.

1. Project Coordination

• Coordinate with relevant specialists to consolidate project scope, costing, and timelines.
• Follow up with relevant stakeholders to gather the information required for proposals and project planning.
• Help ensure proposed activities and deliverables are aligned across the involved teams.
• Track agreed timelines and coordinate updates with relevant stakeholders as needed.

1. Operations Management

• Manage Empoint’s day-to-day operations within the assigned scope of authority.
• Coordinate with internal teams and relevant partners to support smooth daily operations.
• Help maintain clear communication and follow-up on operational tasks within the assigned scope.

1. Business Performance Monitoring & Reporting

• Monitor business performance, identify relevant updates or issues, and report findings to the Business & E-commerce Lead.
• Consolidate relevant business and operational information to support performance tracking.
• Support the Business & E-commerce Lead with follow-up actions based on performance updates and business priorities.

Requirements

What We’re Looking For Experience & Knowledge

• Experience in social commerce, e-commerce, business development, project coordination, or operations is an advantage.
• Able to conduct basic research, organize information, and turn findings into clear business recommendations.
• Interested in social commerce, e-commerce business models, and commercial operations.
• Comfortable working with figures, costing information, timelines, and business performance data..

• Strong coordination and organizational skills, with the ability to manage multiple tasks and follow up with stakeholders
• Good communication and presentation skills, with the ability to prepare clear proposal drafts.
• Able to work collaboratively with cross-functional teams and relevant partners.
• Proactive, detail-oriented, and comfortable taking ownership of assigned tasks.
• Analytical and business-minded, with a practical approach to problem-solvinGood command of English is an advantage.

Skills: Customer Service, Order Management, Digital Marketing

What we offer

• Comprehensive participation in social, unemployment, and health insurance in accordance with company regulations and legal requirements
• Lunch and parking allowances.
• Extensive health insurance coverage.
• Opportunity to thrive in a dynamic, supportive, and professional environment.
• Ongoin training and development opportunities.

Other

Working Hours

• Monday to Friday, 9:00 AM to 6:00 PM