Customer Support Employee

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New to Randstad? Customer support employee

• Genemuiden - € 2.800 - 3.500 per month - 32 - 40 hours - MBO
• 14 July 2026 - vacancy number: 745478
• 14 July 2026 - vacancy number: 745478

Are you looking for a versatile job in which you can truly make a difference for customers? Are you communicatively strong and do you enjoy working in a dynamic, international environment? Then this challenge at the Condor Group in Genemuiden is really for you! what we offer you salary of € 2.800,- to € 3.500,- based on experience Working in a fun and sociable team Working in Genemuiden with a travel allowance Working at the market leader in the carpet industry Plenty of growth opportunities who are you You are an enthusiastic team player who gets energy from customer contact. You think in opportunities, stay calm when it is busy, and enjoy investigating things to the bottom. Furthermore, you bring: - A completed mbo 4 or hbo education, or already some good experience in a similar customer support role; - An excellent command of the English language. Do you also speak a bit of German? Then you have an immediate advantage; - Experience with ERP-systemen is a nice plus, but otherwise we are happy to teach it to you; - A proactive, independent, and accurate working attitude. what will you do As a Customer Support Medewerker, you are the visiting card and the central point of contact for customers worldwide. No two days are the same! You ensure a flawless and customer-oriented handling of all service requests. Your package of tasks is nicely diverse: - You maintain customer contact regarding service requests and complaints and register this neatly in the system; - Together with other departments, you start internal investigations to find the best solutions; - You arrange and coordinate returns in close consultation with colleagues from logistics; - You proactively keep customers informed of the s...