Backoffice and calls, travel campaign / Wave 1, GDS knowledge / Bilingual Agent Up to $3.1M - Referral bonus 1M

ConcentrixBogotá, D.C., Bogotá, D.C.computrabajopublished 10/20/2026
Machine translation — original language: Spanish.Show original

Opportunity to join as a Bilingual Agent in Backoffice and calls travel campaign.

  • Manage and coordinate customer service operations related to travel campaigns, backoffice (70%) calls (30%).
  • Analyze and resolve technical queries and problems related to GDS and Amadeus systems.
  • Collaborate with internal teams to improve operational efficiency.

Requirements

  • Previous experience in customer service roles in the travel sector.
  • Knowledge of GDS and Amadeus systems.
  • Ability to work in a bilingual environment.
  • Communication and problem-solving skills.
  • Advanced English level.

Benefits

  • We offer a collaborative and dynamic work environment.
  • You will have opportunities for professional development.
  • Access to continuous training programs.

Joining this role will allow you to contribute significantly to the success of our operations and grow professionally in a challenging and stimulating environment.

Requirements

  • Minimum education: High School / Secondary Education 1 year of experience

Keywords:

tourism, viaje, travel, vacaciones, holidays, turistico, tourist, turismo, demostrador, feriante, viajante, agent, representative, agente, representante