Chat Customer Service and Technical Support Representative - (English)
Join a Team That Keeps People Connected
Are you passionate about helping people solve problems and delivering outstanding customer experiences? Join our Chat team and become part of a dynamic environment where you will provide support through chat channels, assist customers with technical inquiries, and make a real impact every day.
What You'll Do
As a Chat Representative, you will support customers through live chat interactions, helping them with:
- Technical troubleshooting and issue resolution
- Customer service inquiries
- Account and product support
- Providing accurate information and solutions
- Delivering an exceptional customer experience in English
- Managing multiple conversations while maintaining quality and efficiency
What We're Looking For
- High School Diploma
- English level B2 or above
- Strong written communication skills
- Excellent customer service mindset
- Ability to multitask and manage several chat conversations
- Technical troubleshooting skills
- Flexibility to work rotating schedules
- Previous Customer Service, Contact Center, Technical Support, or Chat experience is a plus
What We Offer
- Performance-based bonus opportunities
- Potential access to higher bonus tiers based on results
- High overtime availability
- Growth and development opportunities
- Professional training and onboarding
- Transportation support for eligible schedules
- Stable employment with career advancement opportunities
Work Location
- 100% Onsite
- Site: CR3, Pavas
Remote work is NOT available for this position.
Schedule Information
Production operates within a 24/7 window from 12:00 AM to 11:00 PM. Full availability is required. Attendance during training is mandatory. No absences or permissions will be approved during the training period.
Why Chat?
At Chat English, you'll gain valuable experience in both Technical Support and Customer Service while working with a highly collaborative team. If you enjoy solving problems, helping customers, and growing your career in a fast-paced environment, this opportunity is for you.
Apply Today!
Build your customer service and technical support career with a company that values performance, development, and growth. Join Chat Advisor positions and start making an impact from day one.
-Requerimientos-
- Educación mínima: Bachillerato / Educación Media
- 1 año de experiencia
- Idiomas: Inglés
- Conocimientos: Servicio al cliente, Atención al cliente
- Palabras clave: servicio, service, apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante