System Administrator Team Lead
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator Team Lead who is responsible for supervising and managing the daily operations, configuration, and performance of enterprise systems within a complex Data Center environment supporting NIEHS mission-critical services. This role leads a team of system administrators responsible for server infrastructure, virtualization platforms, and backup and recovery services.
The System Administrator Team Lead ensures optimal system performance, capacity utilization, availability, and compliance with Federal and NIH IT standards while providing technical leadership across VMware and enterprise backup environments.
Key Tasks & Responsibilities Systems Administration Leadership
Supervise and manage daily activities related to configuration and operation of enterprise systems, including Windows and Linux server environments
Lead system administration team activities supporting mainframe, client/server, and virtualized infrastructures
Coordinate workload assignments, prioritization, and operational support activities across the team
Provide technical leadership and escalation support for complex system issues
VMware Virtualization Oversight
Oversee VMware vCenter environments, including virtual machine provisioning, configuration, and lifecycle management
Monitor virtual infrastructure performance, resource utilization, and capacity trends
Ensure optimal allocation of compute, memory, and storage resources across virtual environments
Support virtualization planning, upgrades, and system optimization initiatives
Backup & Recovery Oversight
Supervise enterprise backup and recovery operations across servers, virtual machines, and storage systems
Ensure backup schedules are executed successfully and aligned with organizational policies
Oversee restoration testing, including file-level and system-level recovery procedures
Ensure compliance with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
Monitor backup integrity, job success rates, and system reliability
System Performance & Capacity Management
Plan and monitor system performance, optimization, and resource utilization across enterprise environments
Conduct system capacity analysis and forecasting to support infrastructure planning
Identify performance bottlenecks and implement corrective actions to ensure system efficiency
Support scalability planning for growth in users, applications, and data
Operations Support & User Assistance
Provide oversight for user support related to access and use of enterprise systems
Ensure timely resolution of system access issues and service disruptions
Coordinate with support teams to ensure consistent service delivery and user satisfaction
Infrastructure Planning & Implementation
Participate in planning, design, and implementation of system upgrades and infrastructure enhancements
Support evaluation and deployment of new system technologies and tools
Collaborate with network, storage, database, and application teams to ensure seamless integration
Ensure systems align with enterprise architecture and security requirements
Monitoring, Reporting & Compliance
Monitor system health, availability, and performance metrics across environments
Maintain documentation of system configurations, changes, and operational procedures
Provide regular operational reports on system utilization, performance, and incidents
Ensure compliance with Federal, NIH, and organizational IT policies and standards
Required Technical Skills
VMware vCenter administration and virtualization management
Windows Server and Red Hat Enterprise Linux (RHEL) administration
Enterprise backup and recovery systems (e.g., Veeam, Commvault, or equivalent)
System performance monitoring and capacity planning
User access management and enterprise system support
Troubleshooting complex system and infrastructure issues
Familiarity with TCP/IP networking concepts and system connectivity
Preferred Skills
Experience supporting Federal or NIH environments
Familiarity with hybrid cloud environments (e.g., Azure integration)
Experience with storage systems (SAN, NAS, DASD)
Experience with automation and scripting (PowerShell, Bash, Python)
ITIL Foundation certification or equivalent IT service management experience
Key Competencies
Team leadership and task prioritization
Strong troubleshooting and analytical skills
Capacity planning and performance optimization
Effective communication with technical and non-technical stakeholders
Operational discipline in high-availability environments
Ability to manage multiple competing priorities in a mission-critical setting
Education & Experience Education
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
Experience
5–8 years of experience in system administration within enterprise IT environments
Experience supervising or leading technical teams in Data Center operations
Experience supporting VMware and enterprise backup systems
Demonstrated experience managing software lifecycle and configuration management processes
Certifications VMware VCP (virtualization backbone)
Azure Administrator (hybrid cloud)
RHCE (Linux operations)
Security+ (federal compliance baseline)
Certified ScrumMaster (CSM) or Agile certification
Certifications such as CompTIA A+, Network+, or Microsoft certifications
ITIL certification preferred
Security Clearance Applicants must be able to obtain a Public Trust clearance
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.