Telesales Agent

Your tasks

As a telesales agent, you will be responsible for contacting potential clients, introducing the company's solutions, and scheduling appointments for the sales representatives. The ideal candidate should have strong communication skills and a background in restaurant sales, hospitality, or food and beverage (F&B).

• Introduce the company's products and services to potential clients.
• Make cold calls and follow up with prospective customers.
• Identify decision-makers and understand their business needs.
• Present product features, pricing, and benefits effectively.
• Research potential clients, particularly restaurants, cafés, and food businesses.
• Schedule appointments and meetings for the sales representatives.
• Record leads and maintain accurate customer information in the CRM system.
• Handle objections and build positive relationships with prospects.
• Meet sales targets and contribute to the growth of the sales pipeline.

Requirements

• At least 1 year of experience in telesales, telemarketing, or a similar sales role.
• Previous experience in the hospitality, restaurant, or food and beverage (F&B) industry is preferred.
• Experience meeting or exceeding sales targets.
• Familiarity with CRM systems; knowledge of ERP systems is a plus.
• Excellent communication, negotiation, and objection-handling skills.
• Good command of English.
• Persistent, organized, and results-oriented.

What we offer

• Social insurance.
• Medical insurance.
• Transportation coverage for client visits and fieldwork.
• A supportive environment for professional and technical development.