Admin Ecommerce HaloDoc

About the company

Staffinc Group sedang membuka lowongan untuk posisi Admin Ecommerce di HaloDoc.

Your tasks

Deskripsi Pekerjaan Handle and respond to customer inquiries through e-commerce platforms. Support daily e-commerce operational activities. Ensure customer orders and requests are handled accurately and within the required SLA. Monitor and follow up on operational issues and order-related concerns. Coordinate with relevant teams to ensure smooth operational processes. Monitor orders, cancellations, and other operational issues across e-commerce platforms.

Requirements

Persyaratan Pekerjaan Experience: 1-2 years Familiar with e-commerce platforms such as Shopee, Tokopedia, TikTok Shop, or similar platforms. Good communication skills, especially in handling customer inquiries and complaints. Detail-oriented with a high level of accuracy. Responsive, proactive, and able to work efficiently in a fast paced environment. Able to work under pressure and manage a high volume of tasks. Good problem solving skills and the ability to take initiative in resolving operational issues. Basic proficiency in Microsoft Excel or Google Sheets. Able to work independently and collaborate effectively with the team. Willing to work in shifts, if required.

Other

📍 Lokasi: Kota Jakarta Selatan 💼 Tipe Pekerjaan: Kemitraan 🎁 Benefit: Fasilitas Kerja