medical office assistant

We are seeking a professional, organized, and friendly *Medical Office Assistant (MOA)* to join our busy medical clinic full time. The ideal candidate will have recent experience working in a medical office, strong administrative and communication skills, and the ability to work efficiently in a fast-paced environment while providing excellent patient care and customer service.

Responsibilities

• Greet and check in patients while providing a welcoming and professional experience.
• Schedule appointments and efficiently manage the physician's and clinic's appointment calendars.
• Answer telephone calls and respond to patient inquiries in a professional and courteous manner.
• Maintain accurate patient records and update patient information as required.
• Assist with insurance verification, billing processes, and other administrative procedures.
• Coordinate referrals to specialists and assist with appropriate follow-up.
• Perform general administrative duties, including filing, faxing, scanning, and document management.
• Maintain the cleanliness, organization, and professional appearance of the reception and waiting areas.
• Assist physicians and clinic staff with administrative tasks as needed.
• Ensure patient confidentiality and maintain privacy in accordance with clinic policies and procedures.

Requirements & Qualifications

• Completion of a *Medical Office Assistant (MOA) program is required*.
• *Minimum of 2 years of recent experience working in a medical office is required*.
• Familiarity with Electronic Medical Record (EMR) systems is preferred; experience with *Myle* is an asset.
• Proficiency in medical terminology and a good understanding of medical office procedures.
• Strong administrative and organizational skills.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Strong attention to detail and accuracy in data entry and record keeping.
• A professional, reliable, and positive demeanor with a commitment to providing exceptional patient service.
• Ability to work independently as well as collaboratively as part of a team.

How to Apply

*Please do not call the office regarding this position. Interested candidates must apply directly through Indeed. Only shortlisted candidates will be contacted.*

Pay: From $20.00 per hour

Experience:

• Medical office: 2 years (required)

Language:

• Punjabi (required)

Work Location: In person