Vacation Rentals General Manager

About the company

This position is assigned to the Recreational Lodging Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations command (CNIC); Naval Air Station Key West (NASKW). This position is responsible for the control and accomplishment of management functions associated with the administration, management, operation, and utilization of the Vacation Rentals Program and assets.

Your tasks

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. MAJOR DUTIES AND RESPONSIBLITIES: Program Management: Plans, develops, organizes, promotes, coordinates, executes, evaluates, and manages the assigned program for recreational vacations. Responsible for maintaining accounts, preparing statements, posting payments and charges, collecting delinquent payments, developing and implementing checks and balances to ensure proper handling of accounts. Ensures program meets CNIC Recreational Lodging standards as it pertains to Vacation Rentals. Serves as fund custodian, ensuring internal controls (e.g., cash handling, daily accounting of funds, inventory, property and vehicles) are in place and in compliance with regional standards, procedures and objectives. Ensures all facilities and activities associated with the program meet established fire, safety, security and sanitation guidelines. Takes timely action to correct deficiencies through coordination with local agencies. Assists in planning and designing of construction and renovation projects. Ensures registers are properly rung out at the end of each shift, change funds are properly accounted for and secured. Reports all cash discrepancies in accordance with local directives. Prepares monthly reports and inventory, interprets financial statements and makes necessary modifications. Prepares the annual budgets predicting expenditures, revenue and industry trends, developing a budget from this information, determining the needs of the facility and its programs and making decisions on how funds will be distributed within the facility. Ensures the economic and efficient operation of the assigned facilities to include:, ensuring a safe and pleasurable environment for all patrons, ensuring the cleanliness and good repair of the facility, reporting any damages, mechanical or other breakage or malfunction, and reporting/correcting safety hazards, following up as necessary. Serves as property custodian for all equipment and ensures the appropriate receipt, tagging, and disposition of assets. Responsible for developing and implementing a system for the maintenance of the facilities and all related equipment and supplies. Prepares purchase orders for equipment, parts and supplies as required. Records contractual information, fees and payments into a computer database and prepares reports as required. Performs a variety of related administrative duties, keeping abreast of requirements and deadlines. Ensures grounds and facilities are maintained and clean according the CNIC Vacation Rentals standards. Develops and implements severe weather procedures. Informs patrons and prepares the facilities for severe weather conditions. Develops and implements educational safety program for patrons. Closely monitor relations with the patron community receive complaints and resolve if possible. Performs other duties as assigned. Supervisory Duties: Directs work to be accomplished by staff. Supervises and conducts training for staff directly or through subordinate supervisors, which may include (1) Full Time NF 3 Executive Housekeeper, (2) Full Time NF 02 Deck Lead, (3) Full Time NF 02 Front Deck Associates, (2) NF 02 Flex Front Office Associates, (4) Full Time NA 05 Maintenance Workers, (4) NL-02 Lead Housekeepers, (17) NA-02 Housekeepers. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities. Ensures staff receives proper training to fulfill requirements of their positions. Conducts annual performance reviews, to include Individual Development Plan (IDP), for each staff member. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary. Interviews applicants and makes selections for positions, approves leave requests, schedules employees, and resolves employee complaints. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective actions(s) as necessary under the guidance of Human Resources. Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and /or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Requirements

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. A qualified candidate must possess the following: Knowledge of personnel policy and practices to handle human resources requirements in a government environment (e.g., recruitment, performance management, evaluation, etc.). Knowledge of associated laws, regulations, and policies used by the DoD, Department of the Navy (DON) and other U.S. government agencies to effectively manage individuals and teams in the workplace. Knowledge of the daily operations of a hotel/vacation properties to include safety; environmental and fire prevention regulations and practices; hotel management procedures; and front desk, housekeeping, and maintenance operating principles and practices. Knowledge of an automated property management system(s) (experience with Epitome is desirable). Knowledge of how to operate a business, such as setting costs, mark-up/mark-down procedures for resale, and disposal of surplus or non-usable material. Knowledge in developing instructions and procedures concerning the administration and utilization of MWR programs, conducting surveys to identify deficiencies and determining the impact of changes to the facility and equipment. Knowledge of program planning requirements and skill in developing recommendations for modifications to the facility and its programs. Knowledge of military MWR and/or NAF procurement, personnel, and funding. Knowledge of NAF budgeting and activity level financial management. Knowledge of hotel, lodging, or hospitality management. Knowledge of CNIC's EEO policy and procedures. Ability to work effectively with subordinates, supervisory and management officials and patrons. Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site-specific software. Ability to develop and effectively deliver presentations and/or training. Ability to perform the full-range of supervisory duties. Ability to communicate effectively both orally and in writing. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION: NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Other

Education This position does not have a positive education requirement. Additional Information: The duty location for this position is Key West, Florida, an area characterized by a high cost of living and limited housing availability. Applicants are strongly encouraged to research local housing options, rental costs, and other living expenses prior to accepting a position at this location.