Management Analyst (Fleet & Family Readiness)
About the company
This position is assigned to the Fleet and Family Readiness (FFR) N9 Front Office; CNIC; Washington, DC. Incumbent serves as a Management and Program Analyst to the Senior Executive Service (SES) N9 FFR Director, responsible for providing overall coordination & operational support w/in CNIC N9. This position starts at the NF-04 level and includes structured training & development to prepare you for non-competitive promotion to the NF-05 level upon successfully meeting requirements and training.
Your tasks
Duties include but not limited to: Administration Management Develops, maintains, and manages the complex daily and long-range operational calendar of the FFR Director. Autonomously evaluates and determines key meetings, briefings, and conferences the FFR Director should attend, coordinates pre-brief requirements, and identifies required staff elements to be involved. Organizes, maintains, and ensures quality control of the Director's physical and digital personnel and professional files, and adheres to records retention schedules. Composes routine, non-technical correspondence, memos, and information papers for the signature of the FFR Director. Develops and provides necessary information papers, read-a heads, trip books, speeches, etc., pertaining to events and activities involving the FFR Executives. Tasks specific staff and organizational elements responsible for researching, developing, and preparing documents, speeches, position papers and briefings for the Director's use in meetings, briefings, and social functions. Works with FFR Executive Staff to coordinate administrative operations, ensures all correspondence directed to and from FFR Executives is reviewed for content, recorded, routed correctly and properly prepared/formatted. Performs the full range of administrative/office support services to include preparation of briefs, official mail, copying, fax, scan, and travel orders. Coordinates all aspects of the FFR Director's trips; makes travel arrangements, prepares itineraries, verifies/ensures proper administrative details, and prepares travel vouchers upon completion of trips. Manages the logistical requirements of front-office hosted events, coordination of conference rooms, and meeting setups. Reviews, screens, and edits highly confidential or sensitive incoming and outgoing administrative and military personnel correspondence, directives, regulations, and instructions to ensure strict compliance with the Navy Correspondence Manual and CNIC policy. Authenticates correspondence, orders, records, reports and other official communications and obtains authorized signatures as appropriate. Screens telephone calls and office visitors, personally resolving administrative inquiries, taking accurate messages, or routing complex matters to the appropriate FFR HQ Program Directors. Serves as the primary coordinator for all office logistics, office supplies, and Information Technology (IT) equipment inventory/maintenance within the N-Code. Responds to requests/inquiries for information with coordination of FFR Program Directors. Resolves problems, plans and projects time for recurring requirements. Program Operations Performs programmatic tasks of a highly confidential nature, such as receiving, appropriately routing, and providing timely responses to Congressional inquiries and taskings from Department of the Navy (DON), Office of the Secretary of War (OSW), foreign governments, and outside agencies. Coordinates actions within HQ, throughout CNIC regions and installations, and externally with other services, in the development of courses of action on program execution, within the framework of established policy and objectives. Presents recommendations to FFR Executives and FFR HQ Program Directors on N9 program goals, policies, and objectives, based on extensive and substantive program management support of all FFR Programs. Participates in complex management studies and reviews, particularly those with wide or significant effect on command structure, policies, and processes, where the boundaries of the studies may be broad. Manages, tracks, and reports on ongoing and future actions, activities, projects, and initiatives requiring FFR Executive involvement. Utilizes latest version of DON and/or DoW tasker management software (e.g., Enterprise Task Management Software 2) to assign and track program taskers delegated to N9 Front Office. Analyzes and recommends administrative and/or management process improvements that have a direct, long-range impact on the delivery of CNIC FFR programs and services. Contributes to a wide variety of special and recurring projects/assignments that cross program lines working in which has significant impact on the operation of FFR. Serves as the primary administrative and strategic onboarding/offboarding liaison with Command and Staff and NAF HR.
Requirements
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess the following: Four or more years of progressively responsible, specialized experience independently analyzing administrative operations to recommend procedural improvements, and coordinating executive-level actions for a senior leader (e.g. SES member, flag/general officer, or equivalent corporate executive). Knowledge of Navy, CNIC, DoW, and Federal policies, statutes, and requirements governing administrative and technical aspects of FFR programs. Knowledge of problem-solving methods and techniques to collect, sort, and analyze information to evaluate relevancy and adequacy of facts; and to develop recommended courses of action involving management processes. Knowledge of management analysis principles, practices and techniques sufficient to provide administrative and technical services to the organization, analyze administrative practices, and recommend improvements in administrative procedures and policies. Knowledge of protocol procedures for very important persons (VIP) visits and courtesy calls. Knowledge of information management regulations such as those related to correspondence, mail, publications and filing. Knowledge of analytical and evaluative methods, tools, and techniques, and the ability to apply them to issues or studies concerning the efficiency/effectiveness of program operations and/or substantive administrative support functions. Skill in using analytical techniques and evaluation criteria to measure program and recommend improvements. Skill in orchestrating, integrating, and synchronizing staff actions, events, and activities involving FFR Executives. Skill in and ability to prepare, review, proofread, and edit papers, presentations, reports, and/or special projects for grammar and content.
Other
Education This position does not have a positive education requirement.