Service Engineer

About the company

Colruyt Group has a large and varied machine park. As a service engineer, you play a key role in the maintenance and optimization of the machine park at our production site in Ghislenghien. From contacting suppliers and making diagnoses to writing maintenance plans, there is no lack of variety in this job!

Your tasks

You are responsible for both daily problem-solving and long-term improvements. You initiate maintenance plans, communicate with suppliers, and support the implementation of new machines.

Your tasks as a service engineer at Colruyt Group

• In the event of major breakdowns, you perform the diagnosis. If you cannot find the cause yourself, you contact the machine supplier so they can make a correct diagnosis.
• You write maintenance plans and have them validated by the asset manager.
• You perform root cause analyses of recurring defects and breakdowns, together with the reliability & maintenance engineer. You adjust the maintenance plans according to your findings. In this way, you create sustainable solutions.
• You create clear work instructions for the technicians. This allows them to work smoothly in the event of a breakdown or maintenance work.
• You are the point of contact for new machines. You guide the implementation and ensure knowledge transfer to the service technicians.
• When a partner performs an extensive overhaul of machines, you monitor it. You ensure correct safeguarding of the work and share the information with the technical team.
• You follow training courses with our various suppliers, both domestically and abroad, so that your knowledge of the installations remains up-to-date.

Requirements

• Knowledge and experience - You have a professional bachelor's or bachelor's degree in industrial automation or electromechanics and at least 3 years of experience in machine maintenance.
• Analytical - You quickly find the cause of a problem and can also come up with a solution yourself.
• Flexible - Breakdowns and malfunctions are unpredictable. You don't mind starting earlier or working later sometimes. When necessary, you are also available on Saturdays.
• Communicative - You are the point of contact for various stakeholders. You easily engage people in your story and know how to express complex subject matter in a clear way.
• Language skills - You communicate fluently in French and English. This allows you to communicate with all your colleagues and partners. Knowledge of Dutch and/or German is a plus.
• Proactive - You do not wait for malfunctions to occur but take a proactive approach. You think out-of-the-box and are always looking for new methods and suppliers.

Other

You work at our production site in Ghislenghien.