PMO Project Manager Retail Loyalty Program - Freelance (M/F)
Machine translation — original language: French.Show original
Your tasks
As part of the global redesign of a loyalty program, we are looking for two independent project managers to lead a high-impact cross-functional workstream and structure decision-making bodies.
- Project Management: scoping & steering, roadmap definition, critical path monitoring, and global progress management.
- Multidisciplinary Coordination: leading business teams (Marketing, IT, Data, Retail) and facilitating follow-up rituals.
- Governance & Risks: budget monitoring, deliverable quality control, and anticipation of bottlenecks.
- Reporting: preparation and facilitation of arbitration bodies.
- Working Group Facilitation: ability to channel exchanges and redirect discussions toward rational and pragmatic decision-making.
- Methodological Preparation: defining a delivery schedule for each stream in collaboration with the head of each branch.
- Synthesis: writing clear executive summaries following each working group.
- Structuring Arbitrations: neutral and objective modeling of scenarios resulting from workshops (pros/cons matrices, impacts, risks).
- Documentary Support: production of visual and impactful summary documents tracing the history of choices.
- Expected Posture: acting as a neutral facilitator, structuring debates, and shaping options without bias.
Requirements
- Minimum 6 years of experience in complex project management (PMO) and working group facilitation
- Demonstrated interpersonal skills, ability to unite multidisciplinary teams and manage conflicting viewpoints
- Rigor in execution, adaptability, strong problem-solving culture, and experience in indirect management
- Proficiency in Google Suite (Slides, Sheets, Gemini)
- Fluent English & excellent intercultural communication
- Previous experience in Retail and/or Customer Loyalty is a real asset
Other
Daily Rate (TJM): 540
WORKING CONDITIONS
- Location: Lille (hybrid)
- Mission Type: long-term mission
- Application Methods: possibility of individual or duo application