operations supervisor

*About the Role*

Collective Waste Solutions is looking for an experienced and motivated *Operations Supervisor* to join our team in *Edmonton*. Reporting to the Branch Manager, the Operations Supervisor plays a key role in ensuring the safe, efficient, and profitable day-to-day operation of multiple routes.

This position is responsible for coordinating people, equipment, and work schedules, ensuring operational and safety standards are consistently met, and providing hands-on leadership and coaching to our field teams.

The successful candidate will be a strong communicator and organized leader who can balance operational priorities, customer expectations, employee development, and safety requirements in a fast-paced environment.

*What You'll Do*

*Operational Execution*

• Coordinate daily assignments, routes, equipment, and resources to ensure efficient and profitable operations.
• Ensure Field Operators understand their daily work plans, client requirements, and site-specific policies.
• Monitor daily operations and conduct field spot checks to ensure work plans and service expectations are being met.
• Ensure pre-trip and post-trip inspections of vehicles, tools, and equipment are completed as required.
• Review and ensure operational paperwork, documentation, and reporting are completed accurately and submitted on time.
• Maintain high standards of service and work quality to consistently meet or exceed client expectations.
• Ensure equipment and personnel are utilized effectively to optimize labour, routing, and operational efficiency.
• Step into an Operator role when required while maintaining all required qualifications and following established procedures.
• Keep senior leadership informed of operational activities, resource requirements, challenges, and client satisfaction.

*Safety & Compliance*

• Promote and maintain a strong safety culture with the goal of achieving zero incidents, lost-time injuries, and property damage.
• Conduct daily safety meetings to ensure employees are fit for duty and understand the hazards and risks associated with their assigned work.
• Ensure employees maintain all required safety certifications, training, and tickets.
• Ensure company safety programs, procedures, Occupational Health requirements, and client-specific protocols are consistently followed.
• Ensure incidents are reported promptly and accurately in accordance with company and client requirements.
• Lead by example by consistently demonstrating safe work practices.

*Leadership & Employee Development*

• Provide day-to-day leadership, coaching, and support to field employees.
• Ensure employees have the training, tools, and resources required to perform their roles safely and effectively.
• Support employees in developing their skills and competence across a variety of fleet equipment and job responsibilities.
• Reinforce positive behaviours, accountability, teamwork, and operational excellence.
• Promote and model the company's core purpose, values, initiatives, and programs.
• Help create an environment where employees feel supported, engaged, and motivated to succeed.

*What You Bring*

*Education & Certifications*

• GED or equivalent preferred.
• Valid safety certifications and training required for the position and applicable worksites.
• Valid driving certifications and qualifications as required by company and client requirements.

*Experience & Technical Skills*

• Previous experience in operations, field services, transportation, environmental services, or a related industry is an asset.
• Experience leading, coaching, or supervising employees in a field-based environment is preferred.
• Comfortable using computers and various software systems, including mapping, GPS, and fleet management technology such as Fleet Complete.
• Strong organizational skills with the ability to manage multiple priorities, routes, employees, and operational requirements.
• Ability to work effectively with others to reinforce expect