Store Manager (Supermarket)

The Role

Responsible for achieving customer satisfaction, sales and profit target for the store

Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies

Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through

Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage

Involve in the analysis and forecast of market trend to assist store to stay ahead of competition

Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness

Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales

Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure

Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly

Provide appropriate coaching and support to the team to develop a high performance team

Any other adhoc duties as per assigned

About You

Comfortable to work on a 6 days’ week schedule (work day as per rostered)

Willing to stand for long hours and enjoy interacting with customers

Physical fit to carry 10-15 kg products

At least 5 years managerial experience in the Retail industry