IT Specialist
At Coface, we support trade every day. Our team of 5,200 experts, representing over 80 nationalities in 58 countries, shares a common goal: we help companies navigate uncertain environments, make sound decisions, and conduct business in a conscious and secure manner. With nearly 80 years of global experience, we offer a comprehensive set of solutions: credit insurance, business information, debt collection, single risk insurance, surety bonds, and factoring. Our services are based on unique data resources, modern technologies, innovation, and an in-depth knowledge of the global economy. Joining Coface is a chance to be part of an international, cohesive organization where your ideas matter.
We create a culture based on development, collaboration, and diversity. We provide space for action and the opportunity for real impact. Let's shape the future of trade together. Join the Coface team!
Receiving and registering user requests regarding technical issues (hardware, software, and network). Providing basic technical support under the supervision of more experienced team members. Diagnosing and resolving simple IT problems according to established procedures. Escalating more complex problems to higher-level support teams. Supporting users with office equipment (e.g., printers, scanners). Assisting with hardware and software installations and configurations. Updating the knowledge base and documenting problem solutions. Maintaining communication with users to inform them about the progress of resolving requests.
Minimum 1 year of experience in a similar position. Knowledge of operating systems, computer networks, software, and computer hardware. Ability to diagnose and resolve technical problems. Knowledge of the Microsoft Active Directory environment along with DNS, DHCP, and GPO services. Knowledge of the English language.
Stable employment in a company with an 80-year tradition in the insurance industry, operating in 57 countries, Flexible, hybrid work system – balance professional and private life on your own terms, working in a model convenient for you, Work in a modern office in Warsaw near Dworzec Zachodni, which guarantees excellent communication and access to numerous services, Laptop, business phone (as required), and if you need it – a monitor for your home workstation, Comprehensive, 3-month onboarding process – your “buddy” will introduce you to the product, our sales strategy, and the organization, Free access to the Speexx platform to learn up to 6 foreign languages – also in the form of group classes with a tutor that can be completed during work hours, A chance to develop within the group and regional structures, thanks to participation in international recruitment and cooperation with Coface branches abroad, Opportunity to participate in a mentoring process – also for new employees, Access to private medical care at PZU, Multisport card, and UNUM life insurance – we offer packages for both you and your loved ones, Integration meetings, CSR activities, volunteering, and charitable actions – we do good and think of others.