Your tasks
- Greet and assist customers and provide a welcoming shopping experience.
- Understand customers’ vision needs, preferences, and budget.
- Recommend suitable frames, lenses, sunglasses and other eyewear products.
- Explain product features, benefits, pricing and promotions.
- Achieve individual/store sales targets and support upselling.
- Maintain customer records, prescriptions, work orders and payments.
- Process sales transactions through the POS system.
- Assist with inventory, receiving and stocking merchandise.
- Maintain attractive product displays and overall store cleanliness.
- Handle customer questions, complaints and returns professionally.
- Work closely with opticians, optometrists and store managers.
- Support eye-care services and help customers through the eyewear-selection process. LinkedIn+1
Requirements
- Retail/customer-service experience is useful; some current listings state fresh graduates/no experience may apply.
- Good communication and interpersonal skills.
- Customer-focused and comfortable working toward sales targets.
- Willingness to learn about eyewear and basic vision-care products.
- Able to work retail shifts, including weekends/public holidays.
- Team player with good attention to detail.
