Back Office Agent - Digital department

The company Cobra is looking to immediately fill a back office position in the Digital department, six days a week (40 hours), full-time at its offices in Agia Paraskevi, Attica.

Responsibilities and duties: Management of the onboarding process for new customers Regular contact with the customer portfolio Customer Service for customers Customer support Communication with customers who have pending payments, when deemed necessary Recording information and updates in the CRM system Close cooperation with other departments to resolve customer requests.

Required Qualifications: Very fast typing in Greek & English Good knowledge of Word, Excel Strong communication skills and proficiency in customer management Hardworking & consistency Team spirit Organizational skills with consistency in achieving goals Problem-solving skills Excellent knowledge of English Pleasant personality with comfort, fluency, and politeness in communication Flexibility in working hours

Desired Qualifications that will be appreciated: Previous work experience in a call center and/or Customer service Good knowledge of social media Knowledge of the English Language Completed Military Obligations for male candidates Benefits: Monthly salary and social security coverage Modern, new, and pleasant working environment