Proactively contact customer leads and existing customers assigned by the company via phone, introduce products and services, and complete daily outbound calling tasks.
Communicate in accordance with the standard script process to accurately identify the customer's identity, needs and intention level.
Demand Exploration and Intent Screening
Identify the client's business scenario, pain points, budget and decision-making chain through inquiries, and assess the client's intent level.
Effectively screen, categorize and tag leads, and output a list of high-intent customers.
Product Introduction and Sales Conversion
Clearly explain product functions, advantages, pricing policies and activity plans to customers, and address their questions.
Drive customers to complete conversion actions such as trial use, trial listening, demonstration, appointment, contract signing, and order placement to achieve sales targets.
