office administrator

*Coastal Physiotherapy & Sports Rehabilitation*

Coastal Physiotherapy & Sports Rehabilitation is a busy, friendly multidisciplinary clinic (Physiotherapy & Registered Massage Therapy) seeking a *reliable and motivated Office Administrator* to join our team.

This role is ideal for someone who thrives in a *fast-paced, client-focused environment* and is interested in growing into a *leadership role* within the clinic.

*Key Responsibilities*

• Front-desk reception and exceptional customer service (in person and phone)
• Scheduling appointments and managing clinic flow using *Jane Software*
• Direct billing and claims processing for third-party insurers, including *WorkSafeBC, ICBC, MSP Teleplan, Telus Health, Pacific Blue Cross*, and others
• Managing ongoing administrative and computer-based tasks
• Light housekeeping duties to maintain a clean and welcoming clinic environment
• Supporting clinic operations as part of a collaborative team

*Qualifications & Skills*

• Strong multitasking and organizational skills
• Comfortable interacting with clients while managing computer tasks simultaneously
• Professional, friendly, and confident communication style
• Ability to remain calm and efficient during busy periods
• Experience with *Jane Software* and/or working in a *Physiotherapy or RMT clinic* is a strong asset
• Experience with third-party billing is an asset but not required

*Position Details*

• *Part-time position* (approximately *25?30 hours per week*)
• Shifts primarily *2:00 pm ? 7:30 pm*, with occasional earlier start times
• Additional hours available to cover staff vacations and sick days
• Clinic is *closed weekends and most statutory holidays*

*Compensation*

• Competitive hourly wage
• *Higher starting wage* offered for candidates with:
• Experience using Jane Software
• Previous experience in a physiotherapy, RMT, or similar healthcare clinic

If you are organized, personable, and excited to grow with a supportive healthcare team, we would love to hear from you.

Job Types: Part-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• Paid time off
• Vision care

Work Location: In person