Sales/Programme Sales Executive
About the company
Climb Central is a sport climbing facility with 4 locations in Singapore, offering beginner-friendly climbing experiences. We provide a safe, fun environment for all skill levels to enjoy climbing, socialize, and unwind from daily life.
Your tasks
The Sales/Programme Sales Executive drives revenue growth by developing sales strategies, managing client relationships, and coordinating rock climbing programmes and events across Climb Central gyms in Singapore.
- Identify and engage potential clients for rock climbing programmes, including corporate bonding, team building, and climbing classes
- Coordinate all aspects of programmes and events for secured accounts to ensure successful execution
- Collaborate with course leads to enhance operational viability and improve programme structures
- Plan and deliver training sessions for programme instructors and crew to ensure quality delivery
- Build and maintain strong relationships with clients and key decision-makers to foster repeat business
- Negotiate and finalize contracts covering pricing, schedules, and deliverables with clients
- Establish and manage feedback channels to gather client input and continuously improve programmes and services
- Generate and send invoices for services rendered and follow up on outstanding payments
- Develop and implement promotional strategies using online, offline, referral, and word-of-mouth channels to attract clients
- Continuously update skills and knowledge in programme management, rock climbing techniques, and safety procedures to maintain high-quality service
- Maintain accurate records of sales activities and programme execution
- Submit monthly sales reports and maintain an effective sales tracking system
- Ensure availability of counter resources for operations and crew supporting accounts brought in
- Set up and monitor Redpoint payment systems and update the website calendar regularly
- Collaborate with operations teams to ensure the viability and effectiveness of accounts
- Maintain organized record-keeping systems and manage counter resources efficiently
- Monitor and optimize the use of Redpoint system functions
- Perform 1–2 crew shifts per week, including weekends and public holidays as required
- Fulfill the role of Duty Officer when needed to support operational needs
Requirements
Preferred competencies and qualifications
- Knowledge of rock climbing, safety procedures, and equipment handling
- Physical fitness to climb and assist with equipment setup and teardown