Head of Financial Operations (M/F)

Your tasks

Reporting to the Finance Director, you are the guarantor of operational excellence throughout the entire lifecycle of financing operations. Your role goes far beyond daily management: you participate in building the processes of tomorrow.

Operations Management

• Supervise the entire lifecycle of financing operations: file validation, funding allocation, payments, repayments, and collections
• Guarantee the fluidity and quality of operations while ensuring compliance with processing deadlines
• Manage complex issues requiring arbitration with the Finance, Risk, and Compliance teams
• Manage escalation situations (payment delays, disputes, operational anomalies)

Transformation & Continuous Improvement

• Identify manual, repetitive, or low-value-added tasks in order to automate them
• Design and implement innovative solutions based on AI and automation tools (no-code/low-code, AI agents, intelligent workflows, etc.)
• Collaborate closely with Product and Tech teams to evolve internal tools
• Actively participate in the structuring of processes in a high-growth environment.

Team Management

• Manage, support, and develop a team of 6 employees (Finance Operations and Collections)
• Define clear objectives and support the skill development of the teams
• Establish a culture of performance and continuous improvement
• Foster autonomy and a spirit of initiative within the team.

Performance Management

• Define and monitor operational KPIs (processing times, operation quality, collection rates, customer satisfaction, etc.)
• Produce reporting for management
• Identify optimization areas and measure the impact of implemented actions.

Requirements

Profile Description

• 5 to 7 years of experience in a similar position within a fintech, a B2B financing player, factoring, or financial services
• Proven experience in team management (minimum 4 to 6 people)
• Successful experience in leading continuous improvement and/or process automation projects
• Fluent English is imperative (daily exchanges in an international environment)

Technical Skills

• Solid understanding of B2B financial operations and financing mechanisms (factoring, accounts receivable, collections, payment reconciliation, etc.)
• Strong interest in Tech, Data, and Artificial Intelligence topics
• Ability to design and implement operational automation solutions
• Excellent mastery of performance indicators and a data-driven approach
• Good financial culture and ability to understand complex regulatory and operational environments.

Soft Skills Above all, we are looking for an entrepreneurial profile capable of evolving an organization

• Startup mindset and taste for transforming environments
• Natural leadership and ability to unite teams
• Strong analytical capacity and critical thinking
• Autonomy, proactivity, and sense of priorities
• Excellent interpersonal and communication skills
• Ability to challenge the status quo and be proactive in proposing solutions.