Salon Manager

Job Responsibilities Oversee the daily operations of the salon and ensure smooth service delivery. Manage and supervise therapists, beauty consultants and front desk staff. Monitor staff performance, attendance, work schedules and productivity. Provide guidance and training to maintain high service and customer care standards. Handle customer enquiries, feedback and complaints professionally. Build strong customer relationships and encourage repeat visits. Monitor sales performance and work towards achieving monthly targets. Assist with promotions, marketing activities and customer engagement. Manage stock levels, products and salon supplies. Ensure the salon is clean, organised and professionally maintained. Handle daily administrative duties, cashiering and basic sales reporting. Ensure compliance with company policies and operational procedures. Requirements Minimum 2–3 years of experience in salon, beauty, wellness or TCM-related industries. Previous supervisory or management experience is preferred. Strong leadership, communication and customer service skills. Sales-oriented with good interpersonal skills. Responsible, organised and able to work independently. Able to work in a fast-paced, customer-facing environment. Willing to work shifts, weekends and public holidays when required. A PLUS MANPOWER SERVICES PTE LTD  EA License No. 16C8280 MOM Reg No. R1107161