HR Executive, Training & Development - Retail MNC/East/S$3500

A leading travel retail organisation is seeking a proactive HR Executive specialising in Training & Development to support learning initiatives across its frontline and corporate teams. This is a hands-on role with a strong focus on training facilitation, in-store coaching, and L&D operations within a fast-paced retail environment.

Key Responsibilities: Coordinate onboarding programmes for retail frontline staff and corporate new hires. Facilitate Service Excellence workshops and reinforce corporate grooming standards. Conduct regular in-store coaching across Changi Airport to strengthen service and operational standards. Manage airport-specific training programmes, learning portals, and training registrations. Coordinate mandatory training including First Aid, Trade Compliance, and Security Compliance. Review and improve L&D processes and SOPs, including training-related administration and payments. Prepare weekly and monthly training reports and track participation and effectiveness. Support employee engagement initiatives and broader HR projects.

Key Requirements: Diploma or Degree in Human Resources, Training & Development, or a related discipline. Proven experience in training facilitation, preferably within retail, F&B, travel retail, or a high-touch service environment. Strong presentation, communication, and stakeholder management skills. Proficient in Microsoft Excel with strong administrative and reporting capabilities. Detail-oriented, analytical, proactive, and comfortable working independently. Experience with SkillsFuture Singapore or WSG training grants is an advantage.

Interested applicant, kindly submit full-detailed resume to admin@clarist.com.sg We thank all applicants for writing in. Only shortlisted candidates will be notified.