Processing Technician (Lloyds Broker)

Processing Technician / Technical Services Administrator

London | £32,000–£45,000 + Annual Discretionary Bonus

Hybrid Working – Ideally 3 Days in the Office / 2 Days from Home

We are actively seeking an experienced Technical Services Administrator who can produce slips, use PPL and deal with Xchanging.

Do you have at least one year’s back-office insurance experience and want to develop your career within a specialist Lloyd’s broker?

CKB Recruitment is working with a growing business that places UK and international risks into Lloyd’s of London, with a particular focus on helping start-up organisations plan and establish their insurance arrangements.

Providing Lloyd’s broking, back-office processing, regulatory consulting and ongoing compliance support, this specialist business offers a varied environment in which to build your technical knowledge.

The opportunity

You’ll work closely with the Head of Technical Services, helping manage the flow of business through the IMR and providing a high-quality support service to clients, markets and third-party organisations.

Your work will help ensure business is processed accurately, efficiently and in accordance with internal procedures and external requirements.

Your responsibilities will include:

• Producing slips and supporting technical documentation.
• Processing insurance premiums from slips.
• Creating London Premium Advice Notes (LPANs).
• Submitting documentation through Xchanging and resolving processing queries.
• Using PPL to support electronic placements.
• Supporting the management of business through the IMR.
• Building relationships with clients, insurers and market contacts.
• Liaising with internal colleagues and third parties to resolve queries and keep work progressing.
• Maintaining accurate records and ensuring documentation meets relevant requirements.

What we’re looking for

You’ll need at least one year’s back-office insurance experience, together with the practical ability to produce slips, use PPL and deal with Xchanging.

You should also have experience processing premiums from slips, creating LPANs and submitting them through Xchanging.

Alongside this, you’ll bring:

• Strong attention to detail and an organised approach to your workload.
• Confident written and verbal business communication skills.
• The ability to build relationships with clients, insurers and colleagues.
• Strong IT skills, particularly in Microsoft Excel.
• A proactive approach to resolving queries and meeting deadlines.
• An enthusiasm for developing your technical insurance knowledge.

Knowledge of the Lloyd’s market and IMR would be advantageous, as would familiarity with CLASS, ATLAS, ECF, LORS and DCOM.

What’s on offer?

• £32,000–£45,000 basic salary, depending on skills and experience.
• Annual discretionary bonus.
• 25 days’ holiday plus bank holidays.
• Private Medical Insurance.
• Hybrid working, ideally three days in the London office and two from home.
• International travel opportunities.
• The opportunity to work closely with the Head of Technical Services.
• Career development within a growing specialist Lloyd’s broker.

If you enjoy the technical side of insurance and want to build your experience supporting UK and international business, we’d love to hear from you.

Apply today or contact Kieran Boyle at CKB Recruitment for a confidential conversation.