Customer Service – Freight Forwarding (Sales Support) ประจำแหลมฉบัง

• Receive customer inquiries and coordinate with internal teams to provide logistics solutions.
• Obtain freight rates and service quotations from carriers and vendors.
• Prepare and issue quotations based on customer requirements.
• Coordinate with the Operations team and other related departments to ensure smooth service execution.
• Follow up on shipment status and provide timely updates to customers.
• Build and maintain strong relationships with existing customers while supporting sales activities.
• Ensure customer satisfaction by responding promptly to inquiries and resolving service-related issues.
• Maintain accurate records of quotations, customer information, and sales activities.

Qualifications: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. At least 1–3 years of experience in Freight Forwarding, Logistics, Customer Service, Sales Support, or a related field. Knowledge of Ocean Freight, Air Freight, or Import & Export processes is an advantage. Good communication, coordination, and customer service skills. Able to work well under pressure and manage multiple tasks. Good command of Microsoft Office, especially Excel. Good command of English, both written and spoken.