Claim Supervisor (Wang Noi)

Responsibilities

• To process claims on time and to the correct accuracy
• Co-ordinates with suppliers, customer and operational teams, on claim information and transfers all information to the concerned department.
• Gather data, identify issues, and analyze short-term and long-term trends.
• Verify operational data for accuracy before presentation and report.
• Monitoring the punctuality of transportation product delivery times and ensures that customers are informed of any late delivery (within normal working hours)
• Manage work hours appropriately to the daily workload.
• Develop training and testing plans for employees to ensure effective team development.
• Effectively define operational staff work plans and scope.
• Prepare daily summary claims reports.

Qualifications: Bachelor's degree in any field. At least 3 years of experience working in a warehouse business in claims. Proficient in Microsoft Excel / Power BI / V-Lookup / Google Forms. Organizational skills with ability to prioritize under pressure. Proven analytical troubleshooting and problem solution skills. Attention to detail with strong analytical . English Skill: Intermediate level or above. Able to work flexible hours with an open minded and positive attitude. Can do 6 day / week.