Front Office Staff

Cityden BoLo District Amsterdam

Published: approximately 17 hours ago

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Job description

Ready to provide our guests with an unforgettable stay? Become our new Front Office Staff!

Amsterdam | Salary from €14.99 gross p/h | Help build a growing hotel group

Hey hospitality hero,

Meet Cityden

We are Cityden: a fast-growing aparthotel group with 3 (soon 5!) locations in and around Amsterdam. With us, you won't find a stiff hierarchy, but a professional and committed team where hospitality and passion come first. With us, you will get the space to utilize your experience, surprise guests, and contribute to a front office that runs smoothly and always leaves a smile.

What will you do?

As Front Office Staff, you are the first face of our hotels. You welcome our guests with a smile, answer all their questions, and ensure their stay runs flawlessly. Additionally, you maintain an overview of all reservations and administrative tasks, so that everything runs like clockwork.

• You check guests in and out, always with a warm smile;
• You are the point of contact for questions, comments, and minor complaints;
• You keep reservations and administrative tasks in order;
• You actively think along about how we can make our service even better and more personal.

Job requirements

Who are you?

You are a true Daymaker: a guest-oriented professional who knows how to take action and always has an eye for detail. With your hospitality heart and energy, you make every guest happy and colleagues enjoy learning from you.

• You speak fluent English; Dutch is a plus;
• You have experience within the front office or are eager to learn this profession;
• You are hospitable and representative.

What can you expect from us?

• A gross hourly wage of € 14.99 (from age 20), plus 19.49% holiday allowance and vacation days;
• Travel allowance for employ...