information technology (IT) business analyst
Business AnalystCompetition Number: 26/189Posting Scope: Internal / ExternalPosted Date: October 15, 2026Closing Date: October 29, 2026, 4:30 PM PSTDepartment: Information TechnologyWork schedule: Monday to Friday (35 hour work week) - Temporary - up to 24 monthsSalary: $59.32 per hour, Pay Grade 17Job Code: 4346Employee Group: This is a CUPE Local 50 positionNumber of Vacancies: 1The City of Victoria is undertaking a major business transformation through the implementation of Workday, a modern Enterprise Resource Planning (ERP) solution. ?This initiative will strengthen how the City manages finance, people, operations, and information, improving internal business processes and enhancing service delivery to the community. We are seeking a Business Analyst to join our Workday Implementation Project Team in a dual-support role that combines business process analysis with day-to-day project coordination. ?In this position, you will create and validate business processes, support testing and issue resolution, coordinate project plans and team activities and maintain the documentation that supports informed decision-making and steady project progress. This position provides an opportunity to contribute meaningfully to a complex, organization-wide initiative. ?Through clarity, organization, follow-through and collaboration, the incumbent will support effective implementation and contribute to lasting operational improvements across the organization. For Business Analysts who enjoy solving complex challenges, influencing meaningful change, and delivering solutions with city-wide impact, this is a unique opportunity to help shape the future of a growing capital city. WORK FROM HOMEThe successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City?s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction. POSITION FUNCTIONCoordinate, plan, and participate in the evaluation of business and system requirements, and business process reviews. Make recommendations for business architecture improvements to meet the City?s business and information needs more efficiently.KEY DUTIESLead and coordinate projects to review, analyze and evaluate business processes and enhance their efficiency to meet corporate strategies; liaise with affected City departments to determine business requirements; develop and document the scope, objectives, and expected benefits of projects.Act as Project Manager for business solutions projects; coordinate departmental, IT and external resources to ensure timely, effective implementation of projects. Schedule and monitor the work of consultants. Lead the evaluation, assessment, and co-ordination of system changes to improve the efficiency of corporate systems and business processes. Make recommendations and implement business process and systems changes while ensuring adherence to technological and accounting best practices and standards; apply and adhere to project management principles and the system development life cycle.Re-engineer and streamline existing business processes for improved efficiency to eliminate or reduce duplication and redundancy; research best practices and leading edge options for business process solutions and technology; use judgement to link, translate and map business requirements to corporate and departmental strategies and goals.Use advanced modelling and analytical tools to provide technical expertise in all aspects of customer solution; translate, coordinate and develop business requirements and reports into technical objectives and specifications for development teams. Facilitate and follow-up during implementation and testing st