#WINTER SEASON ATMOSPHERE Butler (M/F)
WINTER SEASON 2026/2027 ACCOMMODATION POSSIBILITY
As part of a reinforcement for the 2026/2027 winter season, we are recruiting a Residence ATMOSPHERE Butler M/F on a fixed-term contract (CDD) to start from November until the end of April.
You will report to the Chef de Réception and will work within a dynamic team of 10 people. The Butler is the guarantor of the high-end customer experience within the residence. He/she ensures personalized support for clients throughout their stay and coordinates all services to guarantee a fluid, discreet, and impeccable service. A true ambassador for the residence, he/she ensures the anticipation of client needs and offers a premium and tailor-made experience.
Welcome & Customer Relations
- Welcome clients directly upon arrival
- Take charge of luggage
- Accompany clients to their apartment
- Present the residence's facilities and services
- Offer a personalized welcome experience
- Ensure a discreet and attentive presence throughout the stay
In-apartment Service
- Prepare apartments before arrival
- Perform turndown service
- Set up VIP attentions
- Provide beverage service or simple requests in the apartment
- Manage specific client requests
Operational Coordination
- Be the client's primary point of contact
- Coordinate interventions between: Réception, Gouvernance, Technique, Conciergerie, external service providers
- Ensure rigorous follow-up of client requests
- Guarantee the speed and quality of interventions
Luggage & Personal Effects Management
- Unpack and prepare luggage (unpacking/ packing)
- Organize ski equipment and personal effects
- Manage dry cleaning and laundry requests
Quality Follow-up & Customer Satisfaction
- Anticipate client needs
- Ensure daily satisfaction follow-up
- Manage complaints with professionalism
- Participate in client loyalty
- Ensure compliance with the residence's luxury standards
Profile Sought
- Significant experience in luxury hospitality or palace hotels
- Butler / Guest Relation experience appreciated
- Good knowledge of high-end service standards
- Excellent presentation
- Acute sense of service and detail
- Discretion and confidentiality
- Very good interpersonal skills
- Ability to anticipate
- Organization and reactivity
- Operational versatility
- Fluent English indispensable
- Proficiency in IT tools
What we offer you
- An exceptional working environment
Between lakes, peaks, and mountain villages, you will work in a rare, inspiring, and preserved environment.
- Offices located in the heart of the Alps
A stone's throw from the slopes, in harmony with our mountain identity.
- Facilitated resort life
Possibility of shared or single accommodation depending on the position and the resort.
- A stimulating high-end universe
You will work on exceptional properties, with a demanding clientele, in a refined environment, on a 39-hour per week basis.
- A set of benefits to support you
You will benefit from meal vouchers, a 13th month, a professional uniform, a participation bonus, ski pass discounts, and savings schemes with employer matching, to support your professional daily life.
Position open to workers with disabilities.
Join the Cimalpes adventure!