CLIENT RELATIONS MANAGER
Description
The Client Relations Manager leads Ci's efforts to foster and grow client relationships across the firm's diverse market sectors and increase brand awareness within the AEC industry. Reporting directly to the senior leadership team, this individual works closely with Firm Principals and leadership across Ci's offices to strengthen existing relationships, identify new opportunities, and position the firm competitively in the marketplace.
KEY RESPONSIBILITIES
Support leadership in fostering and growing existing relationships
Must be a strategic thinker with strong Science & Technology (S&T) relationships within the AEC industry.
Develop strategies for new business and new opportunities
Work with Firm Principals to develop long and short-term business development goals, targets and priorities.
Maintain database to track company and contact information, opportunities, etc.
Conduct market research to identify new opportunities and stay up-to-date on industry trends
Identify and suggest industry and/or community events, conferences and speaking engagements: attend and represent Ci as needed. This includes regional and national events across multiple offices.
Prepare impactful materials such as pitches and presentations for prospective client meetings and interviews
SKILLS, KNOWLEDGE AND EXPERTISE
10+ years of experience in client relations or a related role within the AEC industry
Strong knowledge and understanding of the AEC industry and market trends
Established relationships and a strong professional network within the AEC industry
Proven ability to foster, maintain, and grow long-term client relationships
Excellent interpersonal, communication, and presentation skills
Strategic thinker with strong organizational and relationship-building skills
Ability to identify opportunities and support the firm's continued growth across all market sectors
Ability to collaborate effectively with Firm Principals, senior leadership, and teams across multiple offices
Strong professional presence with the ability to represent Ci at client meetings, industry events, and conferences
Self-motivated, proactive, and comfortable working both independently and within a highly collaborative environment
BENEFITS
Opportunity to work on diverse projects. Supportive and collaborative work environment. Competitive compensation and benefits package including medical, dental, and vision, 401(k) matching, commuter benefits, PTO, and paid company holidays.
About Ci Design, Inc.
Ci Design, Inc. (Ci) seeks dynamic and vibrant professionals who can share their unique talents and make their mark within our growing and highly collaborative architectural firm. Ci's thriving practices shape diverse project types, ranging from state-of-the-art science and technology facilities to dynamic mixed-use developments and residential communities, as well as 24/7 mission critical environments. Our team provides exceptional multidisciplinary services in architecture, planning, interiors, procurement, lab and manufacturing planning, experiential graphics and branding, and landscape design.